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7 Reasons Why We’re Better Than Your Average Courier Company – “They’re Not Like Us”
7 Reasons Why We’re Better Than Your Average Courier Company – “They’re Not Like Us”

7 Reasons Why We’re Better Than Your Average Courier Company – “They’re Not Like Us”

When it comes to a courier company, it’s easy to think that they’re all the same. A van shows up, takes your parcel, and drops it off somewhere else. Simple, right?

 

But here’s the thing… they’re not like us.

 

We’ve spent years perfecting the art of same day delivery, and we’ve seen it all from other courier companies. The missed pickups, the unanswered emails, the “Sorry, we’re closed” messages when you really need someone. And that’s exactly why we’ve built our service to be everything they’re not.

 

Let us show you what makes our courier company different.

Always On, Always Ready

Unlike many courier companies that shut up shop at 5pm, we’re on it from 6am to midnight every single week day. That means if you have a delivery crisis at 7am or a last minute order that needs sending at 11:30pm, we’re here for it. Even on weekends and bank holidays we have extended opening hours from 8am – 8pm. 

 

Need a collection at 3AM?
No problem. Our team of dedicated drivers operate 24/7 for collections and deliveries, so we’re ready when you are.

 

That’s not just customer service. That’s commitment.

courier company opening hours
real person answering the phone

Real People. Real Support. No Robots.

Emails going unanswered is frustrating. Waiting on hold, getting passed around, or being told to “raise a ticket” when your item is urgent? That’s not how we roll.

 

Our inboxes are always monitored, and we’re quick to reply, because your time is valuable, and your deliveries matter. Whether it’s a booking, a question, or just checking in for an update, there’s a real person at the end of the line who actually cares.

 

Our phone lines are also always monitored by real people as well, with our transport managers and operations team ready to help you every week day 6am – midnight.

98% of our ASAP collections are collected within 30-60 minutes, and if there are ever any delays, such as traffic, we will always let you know. 

ASAP Collections – Like, Seriously Fast

You don’t want a courier “some time today.” You want one now. We pride ourselves on being able to collect in just 30–60 minutes from booking. That’s not just fast, it’s game-changing.

We’re able to do this because we’ve built a smart network of trusted, vetted drivers across the UK, ready to move at a moment’s notice.

We Think Ahead So You Don’t Have To

We’re not just delivery people, we’re logistics people. That means we’re always thinking about how to get your item from A to B in the smartest, safest, and quickest way possible.

 

Where others offer a “van and a plan,” we offer a personalised service, tailored to your needs. Whether you’re a business that needs regular support or an individual sending something valuable, we’ve got your back. 

 

Our expert team of transport managers and operations assistants are on hand to help you make the most of our service, and they have the knowledge to answer any questions you may have along the way, no matter how small.

Why Our Customers Keep Coming Back

Our customers don’t just use us once and forget us. They come back again and again, and that’s because they trust us to deliver, literally and figuratively.

 

We’ve helped:

 

  • – Businesses avoid shutdowns with urgent part deliveries
  • – Law firms meet tight legal deadlines
  • – Retailers launch new stores on time
  • – Individuals get last-minute items to loved ones


…and so much more. They know that when it really matters, we’ll deliver.

So, What's the Difference Between Us and Another Courier Company?

Feature Us Them
Customer Service
Real people, fast replies
Automated or slow responses
Availability
6am – midnight office hours, 24/7 collections and deliveries
9-5 office hours, limited collections and deliveries outside of these hours
Collection Times
30-60 minutes, ASAP
Maybe today, maybe tomorrow
Email Support
Monitored at all times
Eventually replies (maybe)
Tailored Service
Yes, every time
One size fits all
Urgency Handling
Expert level
“We’ll get to it when we can”
Additional Services
Dangerous Goods, Haulage, Medical and Pharmaceutical Deliveries
Usually only offer same day or next day delivery

Ready to experience the difference?

You can choose any courier company. But when time is ticking, when reputation’s on the line, or when you just want to know your delivery is in good hands, you want someone who’s not like the rest.

 

You want us.

 

Get in touch today and see how much better courier service can be when you work with people who care, and take a look a look at our reviews here to see what our customers have to say.

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