Case Study: Vauxhall

Introduction

Vauxhall Motors is the oldest automotive brand in Britain who are frequently awarded national titles for their innovative engineering and technology.

Vauxhall Motors has been one of the biggest selling car brands in the UK for the last 20 years and they have a major manufacturing facility in Luton where a portfolio of vehicles including both commercial vehicles and passenger cars are made.

When Vauxhall was launching a new Corsa in 2014, they were working to a tight deadline to get marketing material to 32 locations around the country, which is where we helped them.

Nationwide Solution

We operate 24 hours a day so we are able to fulfil any urgent requests and can handle enquiries 24/7 to guarantee Vauxhall are able to meet deadlines and continue a high standard of customer experience.

Our personalised service means that we were able to support Vauxhall Motors every step of the way from the first call to regular updates on delivery locations.

Our same-day delivery service meant that Vauxhall Motors had a dedicated team of friendly drivers who had the sole task of getting their product from A to B with no distractions from other deliveries.

Result

Vauxhall Motors called on Friday afternoon panicking that a new advertisement would not be in cinemas by Monday. We collected the materials at 13.30 on Saturday and delivered it to 32 locations around the UK from Southampton to Inverness that same day using our same day courier service.

We made sure they were kept up to date with our progress by liaising with them throughout the day.

By using Nationwide Courier Service, Vauxhall Motors was able to meet an urgent deadline and continue to deliver their excellent customer experience.

Vauxhall said: Nationwide Courier Service was top class and very reasonable. Thank you for all your help – the information provided was very helpful and we look forward to working with you again in the future.